About ChurnNote

The problem

When a customer cancels their subscription, most SaaS founders see a number tick down in Stripe and move on. There's no conversation, no feedback, and no chance to fix whatever went wrong. The churn compounds quietly. And the founder never learns why.

How ChurnNote works

ChurnNote connects to your Stripe account and listens for cancellation events. When a customer cancels, it automatically sends a personal, AI-written exit email from the founder. Not a generic survey, but a real message that sounds like you wrote it.

1. Connect Stripe. One-click OAuth, no code changes required
2. AI exit emails. Personalized messages sent automatically when someone cancels
3. Churn insights. Replies are categorized by reason (pricing, missing feature, competitor, etc.)
4. Win-back campaigns. Prioritized follow-ups based on sentiment and LTV
5. Weekly digest. A summary of churn activity delivered to your inbox

Who it's for

ChurnNote is built for solo founders and small SaaS teams who want to understand churn without building a custom pipeline. If you use Stripe for billing, you can be set up in under 5 minutes.

Pricing

One simple plan at $12/month. Unlimited cancellations, AI emails, win-back campaigns, and weekly digests. No per-seat pricing, no usage limits.