About ChurnNote

The problem

When a customer cancels their subscription, most SaaS founders see a number tick down in Stripe and move on. There's no conversation, no feedback, and no chance to fix whatever went wrong. The churn compounds quietly — and the founder never learns why.

How ChurnNote works

ChurnNote connects to your Stripe account and listens for cancellation events. When a customer cancels, it automatically sends a personal, AI-written exit email from the founder — not a generic survey, but a real message that sounds like you wrote it.

1. Connect Stripe — one-click OAuth, no code changes required
2. AI exit emails — personalized messages sent automatically when someone cancels
3. Churn insights — replies are categorized by reason (pricing, missing feature, competitor, etc.)
4. Win-back campaigns — prioritized follow-ups based on sentiment and LTV
5. Weekly digest — a summary of churn activity delivered to your inbox

Who it's for

ChurnNote is built for solo founders and small SaaS teams who want to understand churn without building a custom pipeline. If you use Stripe for billing, you can be set up in under 5 minutes.

Pricing

One simple plan at $12/month — unlimited cancellations, AI emails, win-back campaigns, and weekly digests. No per-seat pricing, no usage limits.