ChurnNote vs Stunning
Stunning is a mature failed-payment recovery specialist with strong multi-channel dunning, priced by MRR. ChurnNote runs a similar email dunning sequence and adds the voluntary-churn half (exit emails, reasons, win-backs) at a flat $12/mo, plus Lemon Squeezy support. Pick Stunning for deep SMS/in-app dunning at scale; pick ChurnNote for the full loop at a flat price.
ChurnNote
Personal exit emails, automated
Price: $12/mo or $99/year
Best for: Indie SaaS founders ($500-$15K MRR)
Focus: Post-cancellation feedback via personal emails
Stunning
Failed payment recovery specialist
Price: Flat fee by MRR (~$120/mo at $40K MRR). 15-day trial
Best for: Stripe SaaS wanting a proven, customizable multi-channel dunning tool
Feature Comparison
| Feature | ChurnNote | Stunning |
|---|---|---|
| Failed payment recovery (dunning) | ✓ | ✓ |
| Multi-channel dunning (SMS, in-app) | Email only | ✓ |
| Post-cancellation exit emails | ✓ | — |
| AI-grouped cancellation reasons | ✓ | — |
| Win-back queue | ✓ | — |
| Stripe support | ✓ | ✓ |
| Lemon Squeezy support | ✓ | — |
| Pricing | $12/mo flat | Flat fee scaling with MRR |
| Setup time | 5 minutes | Moderate |
Stunning Strengths
- ✓Mature, battle-tested dunning with a long track record
- ✓Multi-channel outreach: email, SMS, and in-app notifications
- ✓Automated retries beyond platform defaults
- ✓Payment-update pages with backup payment method support
- ✓Pre-dunning alerts and upcoming-charge notifications
- ✓Detailed recovery dashboard and reporting
Where Stunning Falls Short
- ✗Dunning-only. Does nothing for voluntary cancellations
- ✗Pricing scales with MRR
- ✗No cancellation reason capture or win-back loop
- ✗No Lemon Squeezy support (Stripe, Foxy, Subbly)
When to Choose Stunning
Stunning is the right call if failed payments are your single biggest leak and you want a dedicated tool that goes deep on it. Its multi-channel approach (email, SMS, in-app) and years of retry-logic tuning make it one of the strongest pure dunning products, especially for larger Stripe businesses where every recovered charge is worth a lot.
When to Choose ChurnNote
ChurnNote is the right call if you want failed-payment recovery and to understand why customers voluntarily cancel. It runs a 3-email dunning sequence from your own domain, then sends a plain-text exit email after a cancellation, groups the reply with an AI churn reason categorizer, and queues a win-back when you ship the fix. All at a flat $12/mo, on Stripe or Lemon Squeezy.
The Pricing Difference
Stunning's flat fee scales with your MRR (around $120/mo at $40K MRR). ChurnNote stays $12/mo no matter how much you bill. For sub-$50K-MRR SaaS, that gap is large, and ChurnNote covers more of the churn problem.
Related
See the broader best Stripe dunning tools roundup, or the Stunning alternative guide for the full list.
Try ChurnNote. $12/mo, cancel anytime
Connect Stripe or Lemon Squeezy. When a customer cancels, they get a personal email. You get their honest answer.
Get started with ChurnNote