ChurnNote

Lemon Squeezy retention tool

The retention tool built for Lemon Squeezy, not bolted on.

Almost every retention tool is Stripe-only. ChurnNote treats Lemon Squeezy as first-class: it recovers failed payments, learns why customers cancel, and wins them back, on a flat $12/mo.

Run the free Churn Leak ReportStart ChurnNote for $12/mo

Quick answer

ChurnNote ships six retention loops on Lemon Squeezy: Smart Cancel Flow, Churn Radar, Failed Payment Recovery (3-email sequence with fresh hosted links), Reply Intelligence on every cancellation reply, Product-change win-backs with recovered-MRR attribution, and a free Churn Leak Report. Connect with your Lemon Squeezy API key. 60-second self-serve setup, flat $12/mo.

How it works on Lemon Squeezy

  1. 1

    Connect Lemon Squeezy

    Paste your Lemon Squeezy API key. ChurnNote subscribes to the subscription_payment_failed, subscription_payment_success, and subscription_cancelled webhooks for you. 60-second self-serve setup.

  2. 2

    Smart Cancel Flow at the cancel button

    ChurnNote intercepts the cancel button, maps reasons to offers (pause, downgrade, lighter plan, founder follow-up), runs native cancel-at-period-end, and captures the reason and free-text feedback even when the save fails.

  3. 3

    Failed Payment Recovery

    When a renewal fails, ChurnNote runs a 3-email plain-text sequence from your domain with fresh customer-portal update links, and stops automatically when the payment recovers.

  4. 4

    Reply Intelligence on every cancellation

    When a customer cancels anyway, ChurnNote sends a plain-text exit email and classifies each reply with reason, sub-reason, recoverability, and a draft response. Honest answers, not rushed survey clicks.

  5. 5

    Product-change win-backs with recovered-MRR attribution

    Mark a ship and ChurnNote auto-matches cancellations that asked for it, drafts targeted win-backs, and when customers return, credits recovered MRR back to the exact ship. One return = one credited ship.

FAQ

Is there a retention tool that works with Lemon Squeezy?▼
Yes, ChurnNote. Most retention tools (Churnkey, Churn Buster, SaveMRR, ProsperStack) are built for Stripe and don't connect to Lemon Squeezy. ChurnNote treats Lemon Squeezy as a first-class integration with the same dunning, reason-capture, and win-back loops it runs for Stripe.
What does a Lemon Squeezy retention tool actually do?▼
It reduces both kinds of churn. For involuntary churn, it recovers failed payments with a dunning sequence. For voluntary churn, it captures why customers cancel and queues win-backs when you fix the reason. ChurnNote covers both from one flat-priced plan.
How does ChurnNote connect to Lemon Squeezy?▼
Via your Lemon Squeezy API key. ChurnNote subscribes to the relevant webhooks (subscription_payment_failed, subscription_payment_success, subscription_cancelled) and the flows run automatically. Setup takes about 5 minutes, no engineering required.
How much does it cost?▼
A flat $12/mo (or $99/year) for unlimited customers, the same price as the Stripe version. No percentage of recovered revenue and no stepping up by MRR or customer count.
Does it replace Lemon Squeezy's built-in emails?▼
It complements them. Keep Lemon Squeezy's automatic retries on; ChurnNote sends the branded, plain-text recovery and exit emails from your own domain that Lemon Squeezy's generic templates don't, plus the reason capture and win-backs Lemon Squeezy doesn't do at all.

Retention that treats Lemon Squeezy as first-class.

Smart Cancel Flow, Failed Payment Recovery, Reply Intelligence, and Product-change win-backs on Lemon Squeezy. Same flat $12/mo as Stripe. 60-second setup.

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